Warranty claim tracking for HVAC, plumbing & electrical shops

Every in-warranty part your techs replace is a claim. Most never get filed.

Manufacturer warranty claims come with short filing windows, brand-specific paperwork, and no reminders. WarrantyCatch logs each replaced part from the job site, builds the claim documentation, and tracks every deadline — so the credits you've earned actually get collected.

Request a free 90-day audit See how it works

The audit shows you what's unclaimed before you decide anything. No card, no commitment.

Product preview — sample data, not a customer account
12–18%
of eligible warranty claims are actually recovered by the average HVAC service company, per industry analysis
$24,000+
in eligible claims goes unrecovered annually at a typical mid-size shop, the same analysis estimates
30–60 days
is the typical manufacturer filing window — after that, the claim can't be recovered

Source: OxMaint, "HVAC Parts Return & Warranty Claim Processing". These are industry estimates, not a promise about your shop — your real number is what the free audit measures.

Why claims get lost

Nobody's stealing this money. It just falls through the cracks.

Warranty recovery fails at three specific points — all of them process problems, not people problems.

The serial never gets logged

The failed part rides around in a truck bed while the job moves on. By the time anyone thinks about the claim, the filing window has closed.

Every brand wants different paperwork

Carrier, Trane, Rheem, and Goodman each have their own portal, forms, deadlines, and documentation rules. Keeping them straight is a job nobody at a small shop has time for.

"Filed" isn't "paid"

Claims sit in manufacturer review for weeks or get rejected on technicalities. Without tracking, they're written off silently instead of corrected and resubmitted.

How it works

Two photos in the field. Paperwork and deadlines handled.

Designed so your techs barely notice it and your office finally has one list.

Step 1

Tech photographs the part

Rating plate and failed part, from a link that opens a camera — no app install, no login, no typing. The system reads the model and serial and checks warranty status.

Step 2

The claim packet builds itself

WarrantyCatch assembles that manufacturer's required documentation — serials, dates, failure notes, photos — ready for your office to submit through the brand's portal.

Step 3

Deadlines are watched until payment

Every claim gets a countdown and a status — captured, filed, in review, paid. Alerts fire before windows close; stalled or rejected claims get flagged for follow-up instead of forgotten.

Pricing

Flat monthly price. No percentage of your recoveries.

Some recovery services take a cut of every claim. We don't — the money the manufacturer owes you is yours.

Crew

Shops with 1–5 techs

$79/mo
  • Unlimited claims
  • Field photo capture with serial reading
  • Deadline tracking & alerts
  • Claim packet generation
Start with the free audit

Fleet

Shops with 6–15 techs

$149/mo
  • Everything in Crew
  • Per-tech capture reporting
  • Rejected-claim follow-up workflow
  • Priority support
Start with the free audit

Currently in private beta. We're onboarding a small group of founding shops — each gets hands-on setup, direct access to the founder, and beta pricing (50% off the rates above) locked in for as long as they stay subscribed. In exchange, we ask for honest feedback. Cancel anytime; no contracts.

The free 90-day audit

Before you subscribe to anything, we'll measure whether this is even worth your time:

You send your last 90 days of replaced in-warranty parts — a parts list or invoice export from whatever system you use.
We check each part against the manufacturer's warranty terms and filing windows.
You get a one-page summary: what was claimable, what's expired, and which claims are still inside their window right now.
If the number is small, we'll say so and tell you not to buy. The audit is how we find shops that actually need this — not a sales trick.

Your data is used only to run your audit. We never sell or share it, and we'll delete it on request. No spam — you'll hear from a real person within one business day.

Who we are

A small Georgia company. Not a call center.

WarrantyCatch is built by a Georgia small-business owner who runs service routes for a living and got tired of watching operators lose money to paperwork. It's currently in private beta with a hands-on founder — when you email, the founder answers.

We're deliberately starting small: a limited group of shops, set up personally, so the product gets built around how real shops actually work.

No contracts. Month to month, cancel anytime, export your data whenever you want.
No cut of your claims. Flat subscription only. Recovery services that take a percentage of your money exist; we're not one.
No fake urgency. The filing deadlines are the manufacturers', not ours. Take your time deciding — the audit numbers speak for themselves.
Straight answers. Questions before sending anything? Email hello@warrantycatch.com and ask.
FAQ

Fair questions

Do you file the claims for us?
No — your office submits through the manufacturer's portal, because those portals are tied to your dealer account. WarrantyCatch does everything up to that point: captures the part, builds the complete packet, and tracks the deadline and the outcome. You stay in control of your accounts and your money.
What happens to the data we send for the audit?
It's used to run your audit and nothing else. We don't sell it, share it, or market to your customers. Ask us to delete it and we will. If you become a customer, your claim data belongs to you and is exportable at any time.
Is the "$24,000 a year" number real?
It's an industry estimate from published HVAC warranty-processing research (linked above), not a promise about your shop. Your real number depends on your volume and how much warranty work you do — which is exactly what the free audit measures. Some shops will find less. If yours does, we'll tell you.
My techs won't use another app.
There's no app to install. Capture is a link that opens a camera — two photos, no login, no typing. It's designed to be faster than writing the serial on a napkin.
Which manufacturers do you support?
Launching with the majors — Carrier, Trane, Rheem, Goodman/Daikin, Lennox, York — and prioritizing others based on what founding shops actually service.
Why is the beta half price?
Because early customers put up with rough edges and give us feedback, and that's worth paying for. Beta pricing stays locked for as long as you remain subscribed — it's a thank-you, not a countdown timer.